What are some complaints about a travel agency?
I am writing a letter to a travel agency to complain about my holiday trip which was a disaster from start to finish. What are some problems that I could have encountered during the trip? The tour guide could hardly speak english? The tour schedule was not punctual? Flight delays? I need this for my English subject. Thanks in advance.
flight delays wouldn’t really be the fault of the travel agency. However, how/whether you were taken care of,
whether things were smoothened out,
whether you were able to catch the connecting flights,
whether you were provided proper food & lodging [in case of inordinate delay - altho' technically, this would be the airline's concern],
whether concerns & fears were passed on to the airline officials,
whether any alternatives were chosen,
whether you were kept properly informed, etc. etc. Could be areas of complaint.
some more could be :
– the sight-seeing was too hectic
– sight-seeing not properly planned
– hospitality lacking
– rooms chosen were not up to the mark [or as advertised]
– rudeness of guide, etc.
– first-aid kits, & basic emergency equipment were lacking in the tour buses
– basic amenities lacking in hotels
– food & provisions not of promised grade.
hope these get you started
all the very best 
flight delays wouldn’t really be the fault of the travel agency. However, how/whether you were taken care of,
whether things were smoothened out,
whether you were able to catch the connecting flights,
whether you were provided proper food & lodging [in case of inordinate delay - altho' technically, this would be the airline's concern],
whether concerns & fears were passed on to the airline officials,
whether any alternatives were chosen,
whether you were kept properly informed, etc. etc. Could be areas of complaint.
some more could be :
– the sight-seeing was too hectic
– sight-seeing not properly planned
– hospitality lacking
– rooms chosen were not up to the mark [or as advertised]
– rudeness of guide, etc.
– first-aid kits, & basic emergency equipment were lacking in the tour buses
– basic amenities lacking in hotels
– food & provisions not of promised grade.
hope these get you started
all the very best
References :
Smaller, newer accounts neglected in favor of older, established accounts.
Better deals available on the Internet.
References :